Health Insurance Alert! Be careful of these 5 companies - disclosure in the report of the Insurance Ombudsman

If you are thinking of taking health insurance for yourself or your family, then wait once before believing in low premium or seeing big claims in advertisements. In the recent report of the Insurance Ombudsman Council (CIO), some names have come to light against whom...

If you are thinking of taking health insurance for yourself or your family, then wait once before believing in low premium or seeing big claims in advertisements. In the recent report of Insurance Ombudsman Council (CIO), some names have come up against whom most complaints have been registered. These are the companies that collect the premium on time, but when it comes to paying the claim, they disappoint the policyholder.

This report has raised questions on the credibility of some well-known companies in the health insurance sector - and this is why it is very important for you to know these figures before buying insurance. Let us know the top 5 companies against which customers have lodged the most complaints.

Insurance Ombudsman Report 2023-24: Which companies were most involved in controversies?
The Council for Insurance Ombudsman (CIO) in its annual report for the year 2023-24 said that many companies collect premiums from policyholders on time, but when it comes to claims, they either pay it partially or outright refuse it.

These 5 companies were at the top in complaints:
Company Name Total Complaints Main Problem
Star Health & Allied Insurance Co. Ltd. 13,308 Claim rejection (full/partial)
Care Health Insurance 3,718 Claim-related issues
Niva Bupa Health Insurance 2,511 Delay in processing/rejection
National Insurance Company Ltd. (Government) 2,196 Claim rejection
The New India Assurance Co. Ltd. (Government) 1,602 Negligence in service

The most shocking thing is that the number of complaints filed against Star Health alone is more than the total complaints filed against the other four companies. This has increased the level of both anxiety and dissatisfaction among policyholders.

Keep these things in mind before buying health insurance
There is a plethora of health insurance companies in the market, but not every company is trustworthy. Problems like claim rejection, slow processing, lack of support on helpline have become the hallmark of many companies.

While choosing a better health insurance, keep these things in mind:
-Check the claim settlement ratio of the company
-Look at the number and type of customer complaints received in the past years
-Confirm the list of network hospitals and cashless facilities
-Compare reviews and ratings — especially on the IRDAI website
-Also check the status of helplines, apps, and digital support systems

PC:Punjab Kesari